Terms and Conditions

Hotel Tucuraca by DOT Tradition

GENERAL CANCELLATION POLICY:

Cancellation policies are subject to the current fare type at the time of booking.

Exceptions:

The hotel will make a full refund in the following cases:

• Death of a family member in the first degree, within 72 hours prior to the expected arrival, and providing the necessary documentation that certifies it.

• Illness evidenced by a medical certificate.

• Flight inconvenient (verifiable)

Whatever is the situation inform us:

Phone: +57 5 4227493

E-mail: reservas@hoteltucuraca.com

MINOR POLICY:

- Children are charged "adult fares"

 PET POLICY:

Pets are not allowed.

GENERAL:

Smoke free property.

Visits are not accepted in the rooms 

PRIVACY POLICY AND TREATMENT OF PERSONAL DATA

Hotel Tucuraca by DOT Tradition

At Hotel Tucuraca by DOT Tradition we will provide strict confidentiality, security and protection to the information you give us and we will comply with all the provisions of the applicable laws and their regulations. We put at your disposal the following email: reservas@hoteltucuraca.com, where they will help you manage any concerns related to the processing of data and information of third parties.

This Privacy Policy is based on:

- The Personal Database that we compose will not have purposes contrary to laws or public morals. We use your data or information exclusively to establish a database that allows us to send information related to our commercial and business activity.

- In the collection of Personal Data we will take the greatest care in order to ensure that they are true, adequate, relevant and not excessive in relation to the scope and purpose for which we obtain them.

-We will collect the data only through loyal, clear, transparent and in accordance with the legal provisions.

-The data we collect, we will only use them for the purposes indicated in this Privacy Policy, as they were the reasons that motivated its obtaining in the first place.

- We try that the data that you provide us is always accurate and remain updated. For this we invite you to proceed to its modification or deletion, whenever this is necessary.

- We store the Personal Data in such a way that you can access them, in exercise of the rights that the laws of your jurisdiction or this Policy grant you.

- We promise that our staff will treat Personal Data in a framework of strict confidentiality, as well as our suppliers, both during the term of the contract between Us and You, as soon as it is finalized, without a deadline. We will only disclose your Personal Data, in the permitted cases and under the legally established conditions of legality.

By accepting the Terms and Conditions, you expressly authorize us to collect, process, store, share and / or Treat your Personal Data that you provide to us, in accordance with the provisions of this Privacy Policy and regulatory provisions. If you do not want to provide us with data or that we use it in any of the ways allowed by this Privacy Policy, you must refrain from making a reservation.

You may exercise your rights of access, information, rectification, update and deletion of Your Personal Data, as established in this Privacy Policy.

You have the right at any time to request a copy of the information about your person who works in our possession. To request a copy of all your Personal Data or some, you must write to the address reservas@hoteltucuraca.com. We reserve the right to apply a charge for this operation.

You have the right to request that your Personal Data not be used for advertising promotion purposes. To change your advertising preferences or unsubscribe, you must send a message to the address reservas@hoteltucuraca.com. This Privacy Policy is governed by the legislation of the Republic of Peru, according to which it must be interpreted. Any dispute that arises in relation to this privacy policy is submitted to the exclusive jurisdiction of the courts of the City of Santa Marta, Republic of Colombia,.

This Privacy Policy may be modified from time to time in order to include improvements or any other change in the activity